Lush

Global Member Benefits (All Tiers)

• Earn points on eligible purchases: FLAT_REWARD

  {"trigger_type":"purchase","earn_type":"points","eligibility_frequency":"per_order","eligibility_account_standing":true,"scope_brands":["Lush"],"scope_channels":["online","app"],"exclusions":["guest_checkout_transactions","purchases_before_account_creation","current_employees_and_contractors"],"exclusions_notes":"Guest checkout transactions do not earn points, purchases made before account creation do not count toward points, and current employees and contractors are not eligible for the LUSH Club Rewards Program.","notes":"Members earn Lush Club Reward Points on eligible purchases when signed into their customer account and enrolled in the LUSH Club Rewards Program. Points from Valid Orders are usually added within 24–48 hours after dispatch. Lush Club Levels and Points do not expire. Program currently available in the USA (excluding territories) and Canada; rewards and points may vary by region and full earn rules are defined in the regional terms and conditions."}

• Unlock rewards with points (gifts, events, early access): GIFT

  {"trigger_type":"threshold","gift_type":"gift_with_purchase","gift_description":"As members accumulate points from Valid Orders, new rewards unlock at specified point thresholds in the Rewards section of their Lush Club profile. Rewards can include free gifts with purchase, opportunities to attend Lush events, and early or exclusive access to product drops.","eligibility_frequency":"per_order","stacking_combinable":false,"stacking_notes":"Only one Lush Club reward can be added per transaction, and Lush Club rewards cannot be used in conjunction with other offers or promotions.","notes":"Unlocked rewards appear as \"unlocked\" once the relevant points threshold is met and must be used before their individual expiry dates or they disappear. Each reward has its own specific terms and conditions listed on its reward tile in the Lush Club Rewards profile. Rewards and availability may vary by region."}

• First access to new product launches on the Lush app: GIFT

  {"trigger_type":"passive","gift_type":"early_access","gift_access_type":"product_launches","gift_description":"Lush Club members get first access to shop new product launches on the Lush app.","scope_channels":["app"],"stacking_combinable":true,"notes":"Early access applies to select new product launches made available through the Lush app. Specific products, timing, and access windows may vary by promotion and region as defined in the LUSH Club Rewards Program terms and conditions."}

• Exclusive Lush Club Drops on the Lush app: GIFT

  {"trigger_type":"passive","gift_type":"exclusive_access","gift_access_type":"drops","gift_description":"Lush Club members can shop fresh, exclusive Lush Club product drops on the Lush app that are not available elsewhere.","scope_channels":["app"],"stacking_combinable":true,"notes":"Exclusive Lush Club Drops are available only to Lush Club members through the Lush app. Specific drops, products, regions, and availability are subject to change and governed by the LUSH Club Rewards Program terms and any drop-specific offer details."}

Tier-Specific Benefits